West Hills Hospital & Medical Center

This is by far one of the best hospitals I have been too...although I haven't been to too many hospitals. In 2010, I had my son here. It was a great experience. The nurses were super friendly and professional. I had my own room that had an extra bed for my husband. The labor and delivery floor was clean and the way it was arranged was really nice because there was a loop that new mothers could walk with their new babies. The nurses in the nursery were really attentive about the baby and after my c-section would bring him to me during the night even the first night so I could try to feed him. Also, from what I remember, the food wasn't as bad as the usual hospital food.

In 2011, my mom had a medical emergency and ended up in the emergency room at WHH. She did not have to spend any time in the waiting room of the ER, was seen right away and emergency surgery was performed a few hours later. They took great care of her and she was happy with the treatment she received.

Last weekend my 2 year old had a high fever and again we ended up in the emergency room. Although it was a crowded night, we waited no more than 15 or 20 minutes to be seen. Once inside, a nurse began to examine my son right away and a doctor came to examine him shortly thereafter. They quickly diagnosed him and he was given something to reduce his fever and prescriptions for antibiotics (he had a severe double ear infection.) I was a little worried about how quick the exam was, but the next day, our pediatrician confirmed the ER doctor's diagnosis and prescriptions. We were in and out in less than two hours and the whole thing was relatively easy. 

I am going to be delivering there again in the next few weeks and hope the experience is just as good as last time.

I absolutely recommend this hospital for MOM-TO-BEs!  The hospital is not so big, thus, enabling them to maintain the 'family-like' atmosphere.  They may not have the ultra modern/contemporary furniture, but the facility is very clean and satisfying.  Nurses are skilled and very nice.  Most specially, their hospital food is GREAT!!!  And for those who do not have health insurance, they have financial program that helps you pay off the bill.

West Hills ER was a great experience. Smart, friendly nurses and physicians. Was very impressed with the care I received and highly recommend THIS ER!!